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Frequently Asked Questions

💸 What are the pricing options? +

View our full pricing page for detailed information.

In addition to our Pro (paid) plans, Eagle Eyes Pilot is also available for free. Anyone can download Eagle Eyes Pilot onto their drone controller or Android device without need for verification and access several useful features at no cost. For details, see our pricing page.

All prices are in USD for an annual subscription. No auto-renewals

Pricing Structure:

  • Free Trial: 30 days, no credit card required
  • USD $400 for 1st device
  • +USD $150 per additional device
  • 10+ Devices: Custom pricing with enterprise support

* A verified account is required to purchase a license. Account verification can take 1-3 business days.

* A purchased license can be used on any supported device (Pilot or Scan). Once a device is activated using a license, the device becomes permanently linked to that license and cannot be replaced with a different device. If you need to switch your license to a different device please contact info@eagleeyessearch.com.

⭐ Is there a free trial available? +

Yes, we offer a 30-day free trial of the SAR license. You can request a trial here.

📤 Can I share my license with others? +

We currently only offer machine-locked licenses, meaning that a license is specific to the device you run the software on. You are free to share your device with other users within your organization. In order to accommodate multiple devices, we offer team licenses that contain multiple keys. A key unlocks the license on a single device. Once issued, keys cannot be revoked or transferred to another device.

💻 What hardware/system requirements are needed for Eagle Eyes? +

Eagle Eyes Pilot runs on Android devices (e.g., Galaxy S10 or newer) running Android 8+ and compatible with DJI SDK-4 or SDK-5, plus at least 2GB of free storage. It can also run on compatible DJI controllers — see compatibility list in the 📘 Eagle Eyes Pilot Manual.

Eagle Eyes Scan runs on MacOS or Windows laptops with at least 8GB RAM (16GB preferred), a CPU supporting AVX (e.g., Intel i3/i5/i7 or AMD Ryzen, 2013+), and does not require a GPU — see Specs section in the 📘 Eagle Eyes Scan Manual.

🦅 What is Eagle Eyes Pilot? +

Eagle Eyes Pilot

Eagle Eyes Pilot is an all-in-one drone app for Search and Rescue that detects color and motion anomalies in real time, and streams images and the live drone track directly to the team's CalTopo map, while the drone is still in the air.

⚡ How do I Use Eagle Eyes Pilot and Scan together? +
🕵️ Can I fly my drone with the DJI app and run Eagle Eyes Detector at the same time? +

Yes, you can easily switch from your DJI app to Eagle Eyes Pilot app on your drone controller mid flight for live detections while the drone is in the air.

Or you can live stream from your drone controller into Eagle Eyes Scan using an HDMI cable.

🔀 Can I switch from my DJI drone app to Eagle Eyes Pilot and back midflight? +

Yes, you can easily switch from your DJI app to Eagle Eyes Pilot app on your drone controller mid flight.

🛰️ How do I access the drone telemetry display in Eagle Eyes Pilot? +

 Does Eagle Eyes Scan run on Mac or iOS? +

Eagle Eyes Scan runs on both Windows and MacOS/OSX. For Apple devices, we strongly recommend installing on a device with ARM64 architecture (M1, M2, M3, or M4 chipsets). We do offer a distribution for Intel-based (x86) Apple computers, but performance may vary. Find more information in the 📘 Eagle Eyes Scan Manual.

Eagle Eyes does not support iOS due to DJI dropping iOS SDK support. Find more information in the 📘 Eagle Eyes Pilot Manual.

🌐 Does the software work offline? +

Yes. Both Eagle Eyes Scan and Pilot works completely offline. The only thing you need the internet for is to get a license key to unlock the software on your device once.

🚁 What drones are compatible with Eagle Eyes? +

See our current compatibility list in the 📘 Eagle Eyes Pilot Manual.

🔧 What drones, controllers, mobile devices and/or computers is Eagle Eyes compatible with? +

See our Compatibility page for complete overview of Eagle Eyes compatibility.

🔥 Does the detector work with thermal footage? +

The detector is particularly good at detecting motion in thermal and less so with color.

📺 Thermal and Motion Detection in Eagle Eyes Pilot

🔭 What is the difference between the different detector modes? +

📺 Different Detector Settings Explained

  • 👁️ Normal mode = only shows highest scoring detections
  • 👀 Hyper-sensitive mode = shows all detections
  • 💾 Silent mode = recording detections in the background but not visible on screen
  • ✖️ Off = detector is not running

See the 📘 Eagle Eyes Pilot Manual for more details.

📝 How do I share feedback, footage, or report detector errors to help improve the Eagle Eyes detector? +

We encourage you to reach out with any questions at info@eagleeyessearch.com.
If you'd like to share footage or general feedback, please use our feedback form or our share footage form.
📺 The video below shows how to report detector errors.

Your feedback and contributions are greatly appreciated!

📷 Can I run the detector on full-res drone photos and add those full-res photos to Caltopo while the drone is still in the air? +
🎮 How do I set up Eagle Eyes on my drone controller? +

📺 Eagle Eyes Controller Setup

See detailed instructions in the 📘 Eagle Eyes Pilot Manual.

  1. Install via the Firebase link you receive by email after purchasing or getting approved for a free trial
  2. Grant app permissions
  3. Activate your license
  4. Connect controller to drone and press "FLY"
🗺️ How do I connect to Caltopo? +

📺 Connecting to Your Team's CalTopo Map

  1. Select Fly in Eagle Eyes Pilot
  2. Select the three lines at the top right of the screen
  3. Select "Connect to Caltopo"
  4. Sign into Caltopo
  5. Choose the map from "Your Data" in Caltopo (double tap to select)

See additional instructions in the 📘 Eagle Eyes Pilot Manual

🛒 Is Eagle Eyes available on the iOS App Store or Google Play? +

The app is available for download through our website and not available on the app store. iOS users (IPhones, IPads): Sorry - DJI has abandoned iOS - so we do not have plans to support it for Eagle Eyes Pilot. Eagle Eyes Scan however is compatible with Mac OS ( find more details here).

🔒 What is Eagle Eyes' privacy and data security policy? +

You can view our full privacy policy here. In short: your data always stays local, under your control, and is never uploaded to our servers.

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