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Frequently Asked Questions

๐Ÿ’ธ What are the pricing options? +

View our full pricing page for detailed information.

All Prices are in USD. No auto-renewals

Plan Duration Details Price
Free Trial 30 days No credit card required $0
1 Device 1 year No auto-renewal USD $400
4 Devices 1 year No auto-renewal USD $1000
10 Devices 1 year No auto-renewal USD $2000
10+ Devices Custom Enterprise support Custom pricing

* A verified account is required to purchase a license. Account verification can take 1-3 business days.

* A purchased license can be used on any supported device (Pilot or Scan). Once a device is activated using a license, the device becomes permanently linked to that license and cannot be replaced with a different device. If you need to switch your license to a different device please contact info@eagleeyessearch.com.

โญ Is there a free trial available? +

Yes, we offer a 30-day free trial of the SAR license. You can request a trial here.

๐Ÿ“ค Can I share my license with others? +

We currently only offer machine-locked licenses, meaning that a license is specific to the device you run the software on. You are free to share your device with other users within your organization. In order to accommodate multiple devices, we offer team licenses that contain multiple keys. A key unlocks the license on a single device. Once issued, keys cannot be revoked or transferred to another device.

๐Ÿ’ป What hardware/system requirements are needed for Eagle Eyes? +

Eagle Eyes Pilot runs on Android devices (e.g., Galaxy S10 or newer) running Android 8+ and compatible with DJI SDK-4 or SDK-5, plus at least 2GB of free storage. It can also run on compatible DJI controllers โ€” see compatibility list in the ๐Ÿ“˜ Eagle Eyes Pilot Manual.

Eagle Eyes Scan runs on MacOS or Windows laptops with at least 8GB RAM (16GB preferred), a CPU supporting AVX (e.g., Intel i3/i5/i7 or AMD Ryzen, 2013+), and does not require a GPU โ€” see Specs section in the ๐Ÿ“˜ Eagle Eyes Scan Manual.

๐Ÿฆ… What is Eagle Eyes Pilot? +

๐Ÿ“บ Eagle Eye Pilot Release Field Demo

Eagle Eyes Pilot is an all-in-one drone app for Search and Rescue that detects color and motion anomalies in real time, and streams images and the live drone track directly to the team's CalTopo map, while the drone is still in the air.

โšก What's the difference between Eagle Eyes Pilot and Scan? +

๐Ÿ“บ Eagle Eyes Pilot

  • An android app for drone controllers and mobile devices
  • Works as a standalone drone piloting app
  • Enables drone piloting, live drone integration with CalTopo (SarTopo), live drone location tracking, and sharing of geolocated drones photos from drone to the team Caltopo map during flight. (More on Caltopo integration can be found here)
  • Offers real-time color and motion anomaly detection on the drone controller or mobile device
  • Supports thermal + optical side-by-side viewing
  • Works in offline mode
  • ๐Ÿ“˜ Eagle Eyes Pilot Manual

๐Ÿ“บ Eagle Eyes Scan

  • Desktop software for detailed photo and video computer vision detection
  • Provides live streaming capabilities (drone to Scan software)
  • Features color and motion anomaly detection
  • Supports optical, thermal, and thermal + optical side-by-side viewing
  • Offers advanced inspection tools
  • Provides file organization features
  • Generates reports for export
  • Works in offline mode
  • ๐Ÿ“˜ Eagle Eyes Scan Manual

Some features such as drone tracking and photo mapping are currently in development for Eagle Eyes Scan.

๐Ÿ•ต๏ธ Can I fly my drone with the DJI app and run Eagle Eyes Detector at the same time? +

Yes, you can easily ๐Ÿ“บ switch from your DJI app to Eagle Eyes Pilot app on your drone controller mid flight for live detections while the drone is in the air.

Or you can ๐Ÿ“บ live stream from your drone controller into Eagle Eyes Scan using an HDMI cable.

๐Ÿ”€ Can I switch from my DJI drone app to Eagle Eyes Pilot and back midflight? +

Yes, you can easily ๐Ÿ“บswitch from your DJI app to Eagle Eyes Pilot app on your drone controller mid flight.

๏ฃฟ Does Eagle Eyes Scan run on Mac or iOS? +

Eagle Eyes Scan runs on both Windows and MacOS/OSX. For Apple devices, we strongly recommend installing on a device with ARM64 architecture (M1, M2, M3, or M4 chipsets). We do offer a distribution for Intel-based (x86) Apple computers, but performance may vary. Find more information in the ๐Ÿ“˜ Eagle Eyes Scan Manual.

Eagle Eyes does not support iOS due to DJI dropping iOS SDK support. Find more information in the ๐Ÿ“˜ Eagle Eyes Pilot Manual.

๐ŸŒ Does the software work offline? +

Yes. Both Eagle Eyes Scan and Pilot works completely offline. The only thing you need the internet for is to get a license key to unlock the software on your device once.

๐Ÿš What drones are compatible with Eagle Eyes? +

See our current compatibility list in the ๐Ÿ“˜ Eagle Eyes Pilot Manual.

๐Ÿ”ฅ Does the detector work with thermal footage? +

The detector is particularly good at detecting motion in thermal and less so with color.

See this ๐Ÿ“บ video explaining thermal and motion detection in Eagle Eyes Pilot ๐Ÿฆ–

๐Ÿ”ญ What is the difference between the different detector modes? +

๐Ÿ“บ This 1-minute video explains the different detector settings.

Detector Modes

  • ๐Ÿ‘๏ธ Normal mode = only shows highest scoring detections
  • ๐Ÿ‘€ Hyper-sensitive mode = shows all detections
  • ๐Ÿ’พ Silent mode = recording detections in the background but not visible on screen
  • โœ–๏ธ Off = detector is not running

See the ๐Ÿ“˜ Eagle Eyes Pilot Manual for more details.

๐Ÿ“ท Can I run the detector on full-res drone photos mid-flight? +

Yes. See this ๐Ÿ“บ video on how to download HD photos with Eagle Eyes Pilot while the drone is still in the air.

Select the "Capture Photo" button:

Capture Photo Button

Unselect current view and select visual and thermal (if thermal is desired), then "capture".

Capture Photo Settings

๐Ÿ—บ๏ธ Can I send full-res photos from the drone to CalTopo while the drone is still in the air? +

Yes. See this ๐Ÿ“บ video on how to download HD photos with Eagle Eyes Pilot while the drone is still in the air.

๐Ÿ“บ Connect the drone controller to Caltopo.

Select the "Capture Photo" button:

Capture Photo Button

Unselect current view and select visual and thermal (if thermal is desired), then "capture".

Capture Photo Settings

๐ŸŽฎ How do I set up Eagle Eyes on my drone controller? +

Refer to this video for setup instructions.

See detailed instructions in the ๐Ÿ“˜ Eagle Eyes Pilot Manual.

  1. Install via the Firebase link you receive by email after purchasing or getting approved for a free trial
  2. Grant app permissions
  3. Activate your license
  4. Connect controller to drone and press "FLY"
๐Ÿ—บ๏ธ How do I connect to Caltopo? +

1-minute video with step-by-step instructions: ๐Ÿ“บ Connecting to your teams Caltopo Map in Eagle Eyes Pilot

  1. Select Fly in Eagle Eyes Pilot
  2. Select the three lines at the top right of the screen
  3. Select "Connect to Caltopo"
  4. Sign into Caltopo
  5. Choose the map from "Your Data" in Caltopo (double tap to select)

See additional instructions in the ๐Ÿ“˜ Eagle Eyes Pilot Manual

๐Ÿ›’ Is Eagle Eyes available on the iOS App Store or Google Play? +

The app is available for download through our website and not available on the app store. No iOS version is planned due to DJI dropping iOS SDK support (find more details here).

๐Ÿ”’ What is Eagle Eyes' privacy and data security policy? +

You can view our full privacy policy here. In short: your data always stays local, under your control, and is never uploaded to our servers.

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  • info@eagleeyessearch.com
  • Squamish, BC, Canada

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